BMC Service Desk Express Upgrades
Sometimes the task of upgrading your Service Desk product can be intimidating. With many years of experience with BMC Service Desk Express products we can make the process painless. Our SDE Upgrade service includes:
- Pre-Implementation Planning & Product Overview
- Review of Business Objectives
- NEW Features review
- Review of Reports and changes since last version
- 2 phase upgrade process: Initial test upgrade done offsite to identify any issues to be corrected prior to final upgrade.
- 1 Day of End User and Administrator Training
Detailed Documentation
Order #: PBC-SDE-UPGR