BMC Service Desk Express Installation
If you are implementing Service Desk Express for the first time, our consultants will work with you to make the implementation go smoothly. For new installs we not only spend the time getting to know your business, but we will also do an overview of the product and identify key features that will support your business.
Our implementations include:
- Review of current Incident/Request process
- Current Business objectives
- Help desk policies/procedures
- Customized forms
- Work flow automation
- Detailed documentation
- End User/Administrator Knowledge Transfer
Order #: PBC-SDE-INST