Service Desk Express Training
"An investment in knowledge pays the best interest."
...Benjamin Franklin
At Pinnacle we think so too. Whether you are upgrading and want overview training of new features or a more comprehensive training for line staff, managers and/or administrators, our training services will bring you up to speed. Although our training is not a substitute for official BMC® training classes, they are however a customizable and cost effective solution. Our training options include:
- Core functionality of Service Desk Express modules
- End User and Administrative Training
- Training specific to line staff and management
- Custom training specific to the current design of your Service Desk Express tool.
- On-going Administrative Maintenance of Service Desk Express.
ITIL Training Classes
Pinnacle Business Consulting has partnered with ThirdSky our premier vendor for ITIL training and certification. As a partner we are able provide these classes to our clients and in some cases with a discount.
The following is a sample of classes that we offer.
- ITIL Overview for Management
- ITIL v3 Foundation and Bridge
- ITIL Practitioner bundled courses
- ITIL Service Manager
- As well as some Online Web courses